Pocket Option is one of those few brokers that actually care about the user experience more than gaining profits from them. The features provided are endless, along with the Pocket Option support system.
Even though the platform is digital, where is the Pocket Option from? This article aims to establish all forms of contact services and modes for traders to find every sort of contact information in one place.
Here are the contact details about the customer support:
| Working hours: | 24/7 |
| Types of support: | Email, Chat, Phone |
| Languages: | More than 24 available |
| Email: | support@pocketoption.com |
| Contact form: | Yes |
| Phone contact number: | +44 20 8123 4499 10:00–02:00 UTC |
| Social Networks: | Facebook, Telegram, Instagram, VK, Twitter, Youtube |
Where is the Pocket Option based?
While the whole platform is digital with a smooth interface, the Pocket Option headquarters are based in the Republic Of Costa Rica, San Jose- San Jose Mata Redonda, Neighborhood Las Vegas, Blue Building Diagonal To La Salle High School.
However, they still have an amazing customer support service with phone numbers and addresses listed on their official website. Let us see what forms of contact details are available that you can use to reach out to solve any query you’re facing.
What is the Pocket Option support service?
Pocket Option has the best customer support service, consisting of methods such as contact forms, emails, phone numbers, and social networking sites such as Facebook, Instagram, etc.
They also have a live chat option that you can use to chat virtually with a virtual representative. We have discussed all the types of contact available with Pocket Option in detail.
(Risk warning: Trading involves risks)
What is the Pocket Option contact form?
Pocket Option has a unique way of taking queries from its traders, especially if it’s a fault in the system or the platform. Therefore, investors can fill out a contact form where they need to mention ‘email address’ and ‘message’ stating their query with the platform.
Queries could include trouble in accessing certain assets, unable to use indicators or Pocket Option signals or the market signals not working at the right timeframe. You can simply state your issue in the message and send the form. But the contact form is the slowest form of reaching the platform’s personnel, since it takes time for people to go through all the contact forms. Therefore, a trader should only send out a contact form if their issues do not require a quick resolution.
What is the Pocket Option helpline number?
There are several other options, such as a helpline number which you can use for a quick query. The Pocket Option charges all outcoming calls according to the city’s tariff, which is mentioned in brackets.
The phone number is: +44 20 8123 4499
Pocket Option support through email
Email is yet another service through which you can reach out to the platform easily. If you’re not looking for a quick solution and feel that the contact form may not work since the whole platform has some issues, then you can email them at support@pocketoption.com.
However, you should use the email ID that you used during registration so that the Pocket Option personnel can easily locate your account through your Email and assist you sooner than before.
Pocket Options support through social networks
Nowadays, technology has facilitated our world’s functioning in the most convenient way. With social media, you can reach out to millions of people without having to be there physically. Pocket Option also has a certain presence on social media outlets like Facebook, Instagram etc.
There is also an online chat service provided by the broker, which is quicker than any method.
(Risk warning: Trading involves risks)
Pocket Option lives chat option
The Pocket Option also has an option for chatting online in real-time to get quick answers right on the platform. It is a 24/7 support service that you can use at any time of the day, even in between a trade.
The maximum time that the person takes to reach you is merely 2 minutes which is why an online chat system is known to be the best contact method and the quickest one too.
You can also attach your messages containing feedback in the online chat if the query is a complicated one. This method has been the boon of 21st-century technology as it provides a quick resolution to everything.
Social networking sites
Social media is also available as contact support for traders on the Pocket Option, such as:
You can inquire about general questions through these networking sites, but they might take some time to respond.
Conclusion
Client satisfaction is the topmost priority at Pocket Option, and they make sure to provide every type of contact service for all traders. Therefore, novice and experienced traders can enjoy the whole trading journey with a support system granted by the brokers.
Pocket Option has the most effective customer support service with a wide range of options for contact such as phone number, Email, contact form, online chat service as well as social media. While all the other may take some time to respond to your queries, online chat and calling is the quickest way to reach them out in almost 2 minutes.
(Risk warning: Trading involves risks)
