Quotex Support | How to contact the broker?


If you need help from Quotex, you need to contact the broker. This article will discuss all the ways you can contact Quotex support for any query to discuss your problems or needs. 

quotex support
Support on the platform

Different ways to contact Quotex:

There are different ways to contact the Quotex support. Check the following table:

Phone support:Not available
Ticket support:Yes, on the platform
Email support: support@qxbroker.com
Chat support: Not available
Social media networks:Telegram, Twitter, Instagram, Facebook
Languages:English, Arabic, Malay, Indonesian, Russian, Portuguese, Thai, Ukrainian, Turkish, Vietnamnese, Korean, Hindi, French, Filipino
➨ Sign up with Quotex for free now!

(Risk warning: Trading involves risks)

How to establish contact by Quotex contact form?

Quotex also has a provision for establishing contact with its clients through the Quotex Contact Form. This customer support allows you to fill a text message where you can briefly explain your query and give an e-mail address to get the answers back.

quotex contact form

To locate the Quotex contact form, perform the following steps:

  • Scroll the website down and select the “Contacts” option on the website itself (see screenshot above). You will be redirected to a contact form page.
  • Now enter your query in the “message box” with your full name and e-mail address.
  • If you are already on the Quotex platform, select the “?” icon on the top left of the website.

Assistance through mail address

You can even contact Quotex Support by using the mail address at the bottom of the page. If you have a big issue with the site, you should use the “official address” of the corporate office. However, Quotex customer support would give your response with a phone call or an e-mail.

The address is ON SPOT LLC GROUP. Address: Main Street, P.O. Box 625, Charlestown, St. Kitts and Nevis.

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Quotex group – Contact via social networks

The Quotex group has a social media presence, where you can publish or post your problem and get the response directly on the platform itself.

Quotex is on social media like Twitter, Instagram and Facebook.

The support is not responding: What can I do?

It can happen that the support of Quotex is not responding as fast as you want it. This can happen due to holidays, weekends, or at not regular working times. After a period of a minimum of 3 days, we recommend following up on your support request or trying to contact Quotex via new support channels. From our experience, it does not happen that the support does not answer forever. In addition, please check your emails to see if you got a new message from Quotex.

Conclusion: Quotex support

Quotex is currently ruling over the world in about 249 countries in multiple languages. It is a unique digital trading platform that has provided clients with multiple choices in assets like binary options, forex, cryptos, commodities, and even indices.

Moreover, you can use the free demo account feature to practice handling funds and trading. Not only does it allow you actually to learn to trade, but you can also open a live account after practicing and gaining informative knowledge.

Quotex has an easy-to-use website that anybody can access and start their trading journey. You can even copy the trading strategies of other exceedingly experienced traders than you. Also, you can gain significant profits and a welcome bonus as an encouragement. Quotex is a fantastic broker where trading becomes fun.

➨ Sign up with Quotex for free now!

(Risk warning: Trading involves risks)

About the author

Percival Knight
Percival Knight is an experienced Binary Options trader for more than ten years. Mainly, he trades 60-second trades at a very high hit rate. My favorite strategies is by using candlesticks and fake-breakouts

Write a comment

  • Rogers twesige

    says:

    I need to reopen my account…because it was closed by mistake..and also i need Airtel as adepositing method. Thx

  • Pramod gowda

    says:

    I’d 13338571
    Withdrawal ID 40706213531
    Please approve my withdrawal I have completed my profile verification everything but withdrawal is delaying from 3 to 4 days….please update if anything required please update me I will provide it

  • Manikandan

    says:

    40706918152
    Cancel my withdrawal. This is the I’d
    Plz cancel in urgent basis.

  • sukhwinder singh

    says:

    My withdrawal is delay to 7 day ego whyy ????? Resum my withrawal???
    QUOTEX ID IS- 8208418 amount 110 doller -do- urgent

  • Ravi pal

    says:

    Sir my account is not seen upi and net banking
    Why

  • Punit pal

    says:

    Hi
    I had deposited ₹40000. With Hundred Percent Bonus and I killed all the amount traded and after winning I put for withdrawal then all my profit and bonus money was deducted. please add my wining fund my account

  • Anil Verma

    says:

    I really don’t understand what is going on.. Quotex is real or fake. Order Id – 16595037, Quotex ID-14380194 . I recharged 5000 to add money to my live account from deposit section on 14/09/2022. Money debited from my account but still not added to my quotex. And now transaction showing failed. But money not refunded to me. I talked with my bank they said money successful transferred. So I it was quotex fault. Now tell me what to do. Or I will really complain so indian national cyber crime. Check all my transaction details where I transferred money to you.

    • Percival Knight

      says:

      Please contact the Quotex support

  • Sekh Mohammed Kaif

    says:

    Funds have been debited from the card/wallet account, but not credited to the trading balance

    Deposit #16831468 / 2022-09-20 08:03:33 / 4100.00₹

    I’m waiting for 4 day please refund my money to my bank please help.

  • Manish

    says:

    48 hours complete but my deposit is not credit in my trading balance please help

  • John

    says:

    Whats their company email address if I can’t access site. I keep getting 403 forbidden error message when I try to go to their site.

  • Abdelhakim romana

    says:

    hello .I want to refund my account qoutex because it is closed error
    thank

  • Sheik dawood

    says:

    Please help me.. I deposit rupees 500 for quotex trading account but it’s not deposited then it’s not refunded my bank account also .. what can I do now?

  • Arnel Escatron

    says:

    Hi Percival knight,

    Can you help me to follow up since quotex not responding to my message’s, I just want to follow up on my withdrawal request please cause I need my money very badly and I need an update on them my inquiry. Thanks

    Regards.
    Arnel

  • Amar Singh

    says:

    I recharged 1000 to add money to my live account from deposit section on 18/04/2023. Money debited from my account but still not added to my quotex. And now transaction showing failed. But money not refunded to me. I talked with my bank they said money successful transferred. So I it was quotex fault. Now tell me what to do. Or I will really complain so indian national cyber crime. Check all my transaction details where I transferred money to you.

  • AMAR SINGH

    says:

    Funds have been debited from the card/wallet account, but not credited to the trading balance

    Deposit #26279483 / 18/04/2023 / 07:51:37

    I’m waiting for 5 day please refund my money to my bank please help.

  • Alyan abdullah

    says:

    Hi
    Sir my name is alyan abdullah
    Sir I want to withdraw my money but my account could not be verified
    Sir my account is verified soon insallah
    But I want to withdraw my money so sir please help me and contact with me

  • Geh Thierry

    says:

    Hello guys can someone help?
    I deposited some money in my quotex account but since yesterday my account haven’t been credited, the money was withdrawn from my account but it’s still showing failed. I tried contacting the support they’re not saying a thing

    • Andre Witzel

      says:

      Which method you did use?