Among all brokers in the trading world, Exnova offers a secure and reliable online trading platform to traders. It has a simple user interface. So, traders can access the platform and trade from over 250 that it offers.
Traders do not usually encounter any issues while trading on Exnova. However, sometimes traders might find themselves stuck and need Exnova’s support.
Gladly, the broker has 24×7 customer support open for traders. Traders can communicate with the broker using different channels. Here, we will discuss how a trader can contact Exnova customer support in case of any problems.
(Risk warning: Your capital can be at risk)
What you will read in this Post
Different ways to contact Exnova:
Traders can connect with the broker using the following channels:
- Phone
- Live Chat
Where is Exnova based?
Exnova belongs to the parent company Digital Smart LLC. This company has its head office in St Vincent and the Grenadines. The broker offers multiple trading features and tools to traders. Even though Exnova is of recent origin, the broker has become famous among investors.
Traders can follow the best trading practices on the platform and make massive profits. In addition, the broker offers numerous trading options to traders. For instance, traders can trade binary options, digital options, stocks, commodities, indices, and forex.
Trading these assets using the easy interface of Exnova is simple. However, sometimes, traders might be confused about using the trading platform. In such cases, the broker allows traders to connect with Exnova support. So, let’s discuss how traders can do it.
(Risk warning: Your capital can be at risk)
How to connect with Exnova?
Exnova offers a streamlined procedure that allows traders to connect with the broker. Once traders log into their Exnova trading account, they can click on chat support.
The chatbot will assist traders in resolving any problems that might pop up while trading.
Traders can type in their queries about trading, and the chatbot will offer instant solutions. However, sometimes the chatbot might not be able to resolve your query. The bot will ask you to connect to the customer support executive in such cases. You can send the confirmation to the chatbot to connect you with customer support.
The support team will help you 24/7 with any questions you may have. So, traders can trade seamlessly on the trading platform.
Assistance through email
Besides chatting with customer support or the chatbot, traders can connect with Exnova’s team through email. If you open the broker’s website, you will find the email address listed. Traders can send an email to support@exnova.com.
Using the “support” function is very convenient because traders always have questions. Usually, the broker takes up to 24 to 48 hours to revert to your inquiry.
Assistance through social media
Exnova is also available on several social media networks. Traders can post their queries or problems on the social networking pages of the broker. The broker will give traders a direct response on the platform they are using.
(Risk warning: Your capital can be at risk)
Is it worthwhile to join Exnova?
Exnova is a worthwhile online trading platform. It is full of features that allow advanced and beginner traders to trade without hassle.
Several trading tools, instruments, etc., are available to traders for trading. You can enjoy implementing these features and building trading strategies that work wonders for them. The broker also has a good customer support team that allows traders a seamless trading experience. So, using the Exnova trading platform is worthwhile for any trader.
Conclusion – Contact the support team of Exnova
No matter if you have an Exnova VIP account or not – The broker treats every trader great and offers its remarkable services to hundreds of people around the world. Traders can access the Exnova trading platform in different countries and multiple languages. If you as a trader trade on this platform, you have many opportunities. Traders can get a free Exnova demo account to practice their skills.
Apart from this, the brokers offer the best customer support to traders. Traders can contact the broker via different modes. So, traders can consider using this online platform to trade their favorite assets, including their popular Exnova OTC assets and many more.
(Risk warning: Your capital can be at risk)
Frequently asked questions about trading with Exnova:
What is Exnova support?
Exnova support is a customer support service provided by Exnova for traders who find themselves stuck while trading on the platform.
What types of support does Exnova offer?
You can contact the operator, by writing an e-mail. You can call them on or use live chart. By the way, they also have a knowledge base and FAQs section on their website, which can provide traders with helpful information and guidance.
How can I contact Exnova support?
Traders can contact Exnova support by phone, email, or live chat. The broker’s contact information is listed on their website.
What is the response time for Exnova support?
The response time for Exnova support may vary depending on the issue. Typically, they aim to respond to customer inquiries within 24 hours. However, the broker may take longer during peak periods or for more complex issues.
Does Exnova offer 24/7 support?
Exnova offers 24/7 chat support to traders support. So, traders can connect with the broker anytime they have an issue while trading.
